How do I speak to someone at Fiji Airways?

Finding it difficult to speak to someone at Fiji Airways. It's okay; many people get stuck while finding the best way to contact the airways. Passengers want to connect with the customer service executive and get their queries resolved. 

There are various ways to contact the customer service executives of Fiji Airways. Some of them have been mentioned in this article.

Contact via Phone call

The easiest way to contact the airline and talk to a live representative can be achieved by calling the airline's customer service team. Passengers can call +679 672 0777 to speak with Fiji Airways staff in the USA. Other contact numbers are also available on their official website. To locate them, follow the pointer

  • Head to the website of Fiji Airways on any trusted web browser.
  • Scroll down to the bottom of the website to find Contact Us; click it to open the contact page.
  • To see the specific contact numbers, select your country.
  • And then, you can see the different contact numbers along with sub-categories.
  • Dial the number according to the category of your query and talk to the customer service staff.

How to reach Fiji Airways via Email?

Email is the most preferred medium to engage in formal communication. Passengers also like to connect to Fiji Airways customer service through Email because they can build relevant proofs, which might help claim refunds. However, it can take a few days for the airways to revert to your days. But it is worth the wait. Passengers can Email the airline at reservations@fijiairways.com regarding the reservation and related issues. Suppose you have baggage-related concerns, then you can send an email to cbslax@hallmarkaviation.com. There are some other Email addresses also, which are mentioned on the website of Fiji Airways. You can find it on the Contact Us page on the official website of the airways.

Does Fiji Airways provide a contact form?

Yes, Fiji Airways has the facility of contact form. Sometimes when the passengers cannot contact Fiji Airways' phone number, they start to look for other ways. In this case, contact forms can be helpful. Connecting via the contact form when a passenger is looking for a detailed explanation of their queries is advised. 

The contact forms are available on the official website of Fiji Airways. Locate them:

  • Open the official website of Fiji Airways.
  • Then, look for Contact Us and click on it.
  • You will get to see multiple titles under Contact Us. Select the one which describes your query and continue filling the form with all the relevant and correct details.

Can I contact Fiji Airways on social media?

Yes, Fiji Airways has its social media accounts on Facebook and Twitter. A team of customer service professionals is available on their social media accounts to manage the passengers' queries. You can text them directly or make a public comment and ask for their help. Remember that lashing out at their public platforms will not help you reach them quickly. So, make sure to be professional and firm while making the comments. The service executives will revert to you in time. The estimated response time for a reply is 30 minutes to 24 hours.

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